I have MS and I had several physios via the NHS in 4 – 6-week slots, some of whom were great and some of whom were more into talking about which exercises to do, rather than doing them with me to ensure I was doing them correctly. Jess was a breath of fresh air she explains how the nerves and muscles work in my body and she isolates and targets areas which I need to work on to progress. Jess makes sure I am doing the exercises correctly and although she is always really supportive, she doesn’t let me get away with bad habits or less effort than she knows I can manage ! Jess is extremely knowledgeable and we discuss MS articles we have read, diet and general well being. I trust her completely and we have an excellent relationship. At the end of each session, I know if progress is continuing, I know what to focus on going forward and I feel recharged!