Motion rehab patients at leeds clinicMotion rehab physiotherapist and patient

General FAQs

Neurological rehabilitation facilitates the treatment of patients with disorders of the nervous system or neurological injury, illness or disease. Rehabilitation aims to increase function, reduce debilitating symptoms, and improve a patient’s quality of life. The types of rehabilitation treatments recommended depend on the areas of the body affected by the neurological condition.

To make an appointment please call MOTIONrehab Client Services Team on 0343 841 0123, email info@MOTIONrehab.co.uk or get in touch with us via our website here.

You do not need a referral to come to MOTIONrehab; you can self-refer by contacting our specialist team on 0343 841 0123 or info@motionrehab.co.uk . Additionally we accept patient referrals from other private sector Health Professionals, NHS teams, and individuals working in the medico-legal sector, across the UK and internationally.

Prices of treatment can vary dependent on a number of factors including whether you attend our clinics or require a home visit and length of the treatment session. Please call 0343 841 0123 and our Client Services Team will be able to advise you.

Unfortunately, we are no longer able to accept payments directly from private medical insurance companies.

If you have a cashback or reimbursement plan, we are happy to provide a detailed receipt so you can claim back fees from your insurance provider, where applicable and subject to your policy provisions. Please politely note that we are unable to do this on your behalf.

Payment for your initial assessment in clinic is taken at the time of your appointment. Patients attending for sessional treatment will be billed a month in arrears for the treatment received, and full settlement of any outstanding balance is required within 7 days of receiving the invoice. We accept card payment or bank transfer, but do not accept American Express.

If a third party will be settling your account, please notify us in advance. For those attending an 80-hour intensive rehabilitation package, a 50% deposit is required at the time of booking, with the remaining balance due prior to your first appointment. For our full Terms and Conditions, please contact our client services team on 0343 841 0123 or info@motionrehab.co.uk.

MOTIONrehab opening times are 9am-5pm, Monday to Friday. Evening and weekend appointments may be available. Please call the office to discuss availability on 0343 841 0123.

The duration of your appointment will depend on a number of factors. A first appointment usually between 1 and 1.5 hours.  Follow up appointments are also normally an hour unless you become fatigued and then the appointment times will be adjusted and invoiced for accordingly. All appointments includes time to write clinical notes required by our professional body.

At MOTIONrehab we aim to book an initial assessment within five working days.

At your first appointment, your therapist will take a detailed medical history and discuss your current condition and any relevant background information. A clinical examination will then be carried out, including an assessment of your movement, function, and what you are currently able to do. This helps us build a clear understanding of your needs. Following the assessment, we will work with you to discuss your treatment goals and aims, and use this information to formulate a personalised therapy plan tailored to your specific objectives.

You are welcome to bring a friend or relative in with you if you would prefer to have someone with you. 

The MOTIONrehab Clinics are all fully wheelchair accessible.

Parking is available at all our clinics.

Owing to the high level of demand for appointments, MOTIONrehab would ask that any cancellations are made at least 24 hours prior to the appointment. If you need to cancel your appointment, please contact the Client Services Team directly on 0343 841 0123. Failure to give 24 hours notice prior to the appointment will result in a cancellation charge being applied for the full cost of the booked appointment.

MOTIONrehab Specialist Neurological Physiotherapists are happy to treat anyone from the ages five years old upwards. For children under the age of five years old, we have a Specialist Neurological Peadiatric Physiotherapist based at our York and Leeds Clinic.

Research suggests that recovery tends to be at its fastest within the first 18 months to 2 years following injury or illness. However, after this period people can still make life changing improvements with rehabilitation as the brain and body are still able to change. However, the rate of change is just slower than immediately after onset. The MOTIONrehab Team have had great success and positive outcomes numerous years after initial illness or injury, please visit our Client Stories here. During your first appointment, your therapist will discuss your individual goals and be able to advise on possible improvements and outcomes.

MOTIONrehab has access to all the latest neurological rehabilitation equipment and technology available on the market to aid your rehabilitation. MOTIONrehab does not act as sales representatives or distributors for any neurological rehabilitation technology companies. This ensures you are only ever assessed for the most clinically correct equipment suitable for your rehabilitation needs.

Intensive Rehabilitation FAQs

  • Once you have attended your initial assessment and the assessing therapist has recommended an Intensive Rehabilitation Programme, MOTIONrehab’s Client Services Team will take note of a potential start date, whether an AM or PM session is more suitable, which days’ work best for you, whether you have any existing diary commitments yourself and any other details required – Please be aware MOTIONrehab may not be able to provide an immediate start date due to demand on services. However MOTIONrehab will endeavour to start your programme as soon as possible
  • The Client Services Team will inform MOTIONrehab’s Accounts team and a 50% deposit will be required to be paid to secure the date you request
  • Once all the sessions for the 80-hour programme have been booked into the diary, the Client Services Team will send you a confirmation email and any additional information required
  •  Lunch is provided for all clients, if guests require lunch this can be ordered/paid for via the Client Services Team (Leeds), alternatively if you have special dietary requirements that cannot be met you are welcome to bring your own food and store it in the kitchen provided.

  • You will be greeted by one of our Client Services Team.  They will be able to inform you of any housekeeping (i.e., location of toilets, food/drink facilitates). They will highlight the Fire Safety Procedure and ask that you/your guests make yourself familiar with it
  • If you are attending with a guest(s), please inform our Client Services Team. This allows us to be aware of who is in the building at any time. If they are leaving the building/grounds please can they inform the Client Service Team.
  • The Therapy Team will complete goal setting and activity measures as a baseline to help with progression evaluation in the first therapy session.

  • Morning sessions: 9am – 13:30 (30min break after 2 hours). Lunch to follow at 13:30. The mid-morning break can be adjusted to allow for an earlier lunch, if required
  • Afternoon sessions: 12:30 – 17:00 (30min break after 2hours). Lunch prior to start at 12:00
  • 4 x 60minute sessions: 1 x 1:1 therapy (Specialist Neurological Physiotherapy, Occupational Therapy, Therapeutic Exercise Instructor). 3 x High intensity/repetition robotics (depending on the individuals needs this may vary at the discretion of the therapists).

  • Something that is comfortable to move in i.e., T-shirt, tracksuit bottoms/leggings/shorts.
  • Shoes that will not slip off the feet but cover the toes (required for use of the LYRA and LEXO devices) for example, trainers.

  • This is a process which is led by the individual and facilitated by the therapist. It is extremely important to ensure we are working towards things that are important for you
  • We will assist you to make realistic goals in the time you are with us, using our experience and expertise in neurological recovery
  • Generally, the first therapy session will involve goal setting and completion of activity measures to help evaluate your progression
  • Your progress is reviewed weekly by the therapy team to help you reach your full potential. We may make smaller weekly goals to help focus your treatment
  • The final therapy session we will review your goals and activity measures to allow evaluation of your treatment.

  • A Key Worker is an allocated person that will act as a facilitator between yourself/family and the staff involved in your treatment
  • This will generally be your lead therapist and they will direct your treatment inline with the goals you set at the beginning of the programme
  • You will be allocated a Key Worker at the beginning of the programme and will be informed who that will be
  • Your Key Worker will discuss your therapy plan with you/your family throughout your Intensive Rehab Programme helping to make recommendations for future rehabilitation. This can include liaising with other therapy teams or health professionals with your permission

Your sessions will be carried out by the team, with your key worker overseeing this:

  • We aim to limit this to 2 therapists and 2-3 therapy assistants
  • We value the unique opportunity that our large team can give the most rounded input into your treatment.
  • We have a team treatment approach so it is likely you will see a number of our therapists, however, we ensure excellent communication amongst team members to ensure the best possible care and intervention.

  • All questions should be directed to your key worker. You can use your therapy session to have these discussions.
  • If family members would like to discuss anything about your treatment without you being present, we require consent for this from you and these discussions will form part of your therapy time.
  • Alternatively, additional sessions can be booked with the therapist. Please refer to our T & C’s for the associated costs.
  • If you would like to make changes to your programme, for example, to increase/decrease the use of certain equipment, please direct this question to your key worker.

Our aim is to help you achieve the best possible outcomes from your therapy. Therefore, we believe collaborating with other therapists is the best way to achieve this, to promote a seamless process in your rehab.

  • We recognise that the facilities at MOTIONrehab are unique and therefore we frequently have clients referred by other therapy teams to help promote rehab outcomes
  • Your key worker may liaise with your existing team (we will only approach with your prior consent) to share key points from your rehabilitation and help to facilitate additional services that maybe required, such as orthotic and wheelchair reviews, long term spasticity management.

  •  If you use any splints for your hand/wrist or foot/ankle
  •  Functional electrical stimulation (FES)
  • Walking aids, such as walking stick, poles, frames
  • Current wheelchair
  • Adapted cutlery used during mealtime
  • Drinks bottle, a water fountain is available. As well as hot drinks
  • Personal items required for toileting, such as pads, urinal bottles

  • MOTIONrehab does not have nursing support onsite. Therefore, we are not able to provide support for intimate hygiene care. If you require this level of assistance when toileting it is your responsibility to bring a carer/family member to support you
  •  MOTIONrehab staff can assist with mobilising to or transfers on/off the toilet – discussed and planned for in advance.

View Neurological Conditions We Treat

At MOTIONrehab we offer a transformative path to recovery through our personalised, evidence-based rehabilitation programmes.
CLIENT TESTIMONIALS

Our Results Speak For Themselves

EVERYONE DESERVES THE OPPORTUNITY TO REACH THEIR FULL POTENTIAL

Let Us Help You Rediscover Yours

Motion rehab physiotherapist with patient MYRO